Introduction

This Privacy Policy explains how HighMark Software B.V. ("we," "us," or "HighMark") manages personal data. Personal data refers to any information that identifies or could identify a natural person ("you" or "Data Subject") when using our website: http://www.highmarksoftware.com/ ("our Website").

Purpose

Our Privacy Policy outlines how we keep your personal data confidential, the reasons we collect it, and your rights regarding your data. We provide our contact information for any questions or concerns about this policy.

Data Protection Commitment

• We are committed to protecting your privacy and ensuring the security of your personal data. Here’s what that means:

• We keep your personal data and interactions with us confidential.

• We do not sell, rent, or loan your information to third parties.

• We respect your privacy in all communications regarding our products and services.

• We control who accesses and uses your information.

• You can access the information we have about you.

Scope

This Privacy Policy applies to our products, services, and websites, except as noted otherwise. It does not cover websites you may access via external links from our Website.

Data Controllers and Processors

HighMark Software, located at Van Heuven Goedhartlaan 13D, 1181LE, Amstelveen, the Netherlands, is the data controller. We determine the purposes and methods of collecting and processing personal data.

Why We Collect Personal Data

• We may collect personal data for the following purposes:

• To verify your identity

• To conduct necessary identity and security checks

• To process transactions and conduct business

• To deliver products and services

• To provide customer support

• To improve our products and services

• To understand your needs and preferences

• To recommend products and services

• To comply with legal requirements

  
  

  We only collect and use personal data for purposes that are reasonable and necessary.

Types of Personal Data We Collect

We may collect various types of personal data, including:

• Geographic addresses

• Demographic information

• Email addresses

• Phone numbers

• Names

• Shipping and billing information

• Transaction history

• Website usage preferences

• Feedback on our business and services

• IP addresses

• Language preferences

• Browser types and settings

  
  

  Providing certain information, like government-issued identification, is voluntary unless legally required.

How We Collect Personal Data

We collect personal data that you voluntarily provide or agree to provide. We will inform you when we collect your data and explain why and how it will be used or shared. Methods of data collection include:

• Using our Website

• Interacting with us via email, phone, or in person

• Registering for our services or accounts

• Lawfully acquired customer lists

• Completing forms

• Using website cookies

• Analyzing website traffic

  
  

  We also review and analyze your use of our products and services to better serve you and recommend relevant offerings.

Sharing Personal Data

We do not sell personal data to third parties. We may share your data with our affiliates, subsidiaries, employees, contractors, and agents to provide services and support.

We may disclose personal data if required by law or in good faith belief that such action is necessary to protect our rights, safety, or property, or in the case of a business transaction such as a merger or acquisition.

Data Retention and Disposal

We retain personal data only as long as necessary for business purposes or to comply with legal requirements. When data is no longer needed, we securely dispose of it.

Security and Storage

We maintain strict security measures to protect personal data from loss, misuse, unauthorized access, or disclosure. Our systems are designed to safeguard data during storage and transmission. Personal data may be stored in any jurisdiction where we or our affiliates maintain facilities, and by providing us with personal data, you consent to such transfers.

Your Rights

You have the right to:

• Access and verify your personal data

• Request updates or corrections

• Request deletion or anonymization of data processed unlawfully

• Object to data processing on legitimate grounds

Contact Information

For questions or concerns about this Privacy Policy, or to exercise your rights, please contact our Privacy Policy Manager at privacy@highmarksoftware.com or write to:

Privacy Policy Manager

Van Heuven Goedhartlaan 13D

1181LE Amstelveen

The Netherlands.

We will acknowledge your query and respond within 30 business days.

Children’s Privacy

We do not knowingly collect personal data from children under 18 without parental consent. If we learn that we have collected such data, we will delete it promptly. Our Website is not intended for use by anyone under 18.

Updates

We may update this Privacy Policy periodically. The updated policy will be posted on our Website. We recommend checking this policy regularly for changes.

Consent

By using our Website, you consent to the collection and processing of your personal data in accordance with this Privacy Policy. If you do not consent, please discontinue using our Website.

Governing Law

This Privacy Policy is governed by EU Regulation 2016/679 and other applicable privacy laws. Our Website is hosted and administered in the Netherlands.